This dataset includes over 76,000 service requests received by ServiceOakville by phone, email or through the website since 2018. Each request information contains case number, category and sub-category, case type, status, and the location of the request. This request dataset is linked to Oakville address point dataset, and other datasets such as various bulding permits, property information, etc.
Subject | Community |
Jurisdiction | ServiceOakville, Town of Oakville, Province of Ontario |
Data Provider | Town of Oakville |
Source | https://portal-exploreoakville.opendata.arcgis.com/ |
The Town of Oakville, via ServiceOakville, handles service requests (or cases) for issues about garbage, graffiti, park maintenance, and road and sidewalk maintenance. The service requests can be made by phone, email or through the website. The service types inlude (1) Home, Property, Taxes; (2) Parks, Harbours & Trails; (3) Roads, Sidewalks & Traffics; (4) Trees & Woodlands; (5) Other Services. The service requests are categorized as Works Operations, Forestry, Parks Operations, Traffic, Permits, Inspections and Road Corridor, Transportation Strategy, Finance, Harbours, Engineering and Construction, Park Planning and Development, Building Services, Facilities and Construction Management, etc.
This dataset includes over 76,000 service requests received by ServiceOakville since 2018. The data fields of requests include case number, case type, category and sub-category, case status, created data, the location of the request, ward, etc. Each request data is linked to its property address point data, and also other data such as various building permits.
Case Number: 00464388 Case Type: Home, Property, Taxes Category: Permits, Inspections and Road Corridor Sub Category: Permit Inquiries Created Date: 2023-04-19 Status: Closed |
Case Number: 00458633 Case Type: Trees & Woodlands Category: Forestry Sub Category: Storm Created Date: 2023-03-28 Status: Closed |
Case Number: 00458091 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Sidewalk or Walkway Created Date: 2023-03-26 Status: Closed |
Case Number: 00453414 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Winter Sidewalk Damage Created Date: 2023-03-07 Status: In Progress |
Case Number: 00453027 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Winter Sidewalk Damage Created Date: 2023-03-06 Status: In Progress |
Case Number: 00451985 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Winter Sidewalk Damage Created Date: 2023-03-03 Status: In Progress |
Case Number: 00451236 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Snow Removal Created Date: 2023-03-01 Status: Closed |
Case Number: 00450844 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Winter Sidewalk Damage Created Date: 2023-02-28 Status: In Progress |
Case Number: 00449433 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Winter Road Condition Created Date: 2023-02-23 Status: Closed |
Case Number: 00441827 Case Type: Home, Property, Taxes Category: Permits, Inspections and Road Corridor Sub Category: Utility Permit / Municipa Created Date: 2023-01-23 Status: Closed |
Case Number: 00428268 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Loose Leaf Collection Created Date: 2022-11-14 Status: Closed |
Case Number: 00427580 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-11-10 Status: Closed |
Case Number: 00426836 Case Type: Trees & Woodlands Category: Forestry Sub Category: Bees and Wasps Created Date: 2022-11-07 Status: Closed |
Case Number: 00426357 Case Type: Home, Property, Taxes Category: Permits, Inspections and Road Corridor Sub Category: Inspection of a Permit Created Date: 2022-11-04 Status: In Progress |
Case Number: 00425395 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Sidewalk or Walkway Created Date: 2022-11-01 Status: Open |
Case Number: 00423280 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2022-10-21 Status: Closed |
Case Number: 00422909 Case Type: Home, Property, Taxes Category: Permits, Inspections and Road Corridor Sub Category: Permit Inquiries Created Date: 2022-10-20 Status: Closed |
Case Number: 00419735 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Roots Created Date: 2022-10-06 Status: Closed |
Case Number: 00419906 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Sidewalk or Walkway Created Date: 2022-10-06 Status: On Hold |
Case Number: 00415683 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2022-09-20 Status: Closed |
Case Number: 00414411 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Playgrounds Created Date: 2022-09-15 Status: Closed |
Case Number: 00412517 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2022-09-08 Status: Closed |
Case Number: 00411631 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-09-05 Status: Closed |
Case Number: 00409770 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-08-28 Status: Closed |
Case Number: 00408504 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Sidewalk or Walkway Created Date: 2022-08-23 Status: Closed |
Case Number: 00408100 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2022-08-22 Status: Closed |
Case Number: 00407841 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-08-21 Status: Closed |
Case Number: 00407788 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-08-20 Status: Closed |
Case Number: 00407780 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-08-20 Status: Closed |
Case Number: 00407557 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Pruning Created Date: 2022-08-19 Status: Closed |
Case Number: 00405224 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Roots Created Date: 2022-08-10 Status: Closed |
Case Number: 00405369 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2022-08-10 Status: Closed |
Case Number: 00404809 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Health Concern Created Date: 2022-08-09 Status: Closed |
Case Number: 00404737 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Splashpads Created Date: 2022-08-09 Status: Closed |
Case Number: 00404263 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Playgrounds Created Date: 2022-08-06 Status: Closed |
Case Number: 00404285 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-08-06 Status: Closed |
Case Number: 00403992 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Health Concern Created Date: 2022-08-05 Status: Open |
Case Number: 00403986 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Health Concern Created Date: 2022-08-05 Status: Open |
Case Number: 00403985 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Health Concern Created Date: 2022-08-05 Status: Open |
Case Number: 00402572 Case Type: Other Services Category: ServiceOakville Sub Category: Regional Inquiries Created Date: 2022-07-29 Status: Closed |
Case Number: 00401250 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Sidewalk or Walkway Created Date: 2022-07-25 Status: Closed |
Case Number: 00399885 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Graffiti Created Date: 2022-07-20 Status: Closed |
Case Number: 00399708 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Health Concern Created Date: 2022-07-19 Status: Closed |
Case Number: 00399624 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Removal Created Date: 2022-07-19 Status: Closed |
Case Number: 00397756 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Urgent Response Created Date: 2022-07-12 Status: Closed |
Case Number: 00396408 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2022-07-06 Status: Closed |
Case Number: 00393828 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Washrooms Created Date: 2022-06-27 Status: Closed |
Case Number: 00391834 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Pavement or Potholes Created Date: 2022-06-21 Status: Closed |
Case Number: 00390958 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Pavement or Potholes Created Date: 2022-06-17 Status: Closed |
Case Number: 00389682 Case Type: Trees & Woodlands Category: Forestry Sub Category: Unauthorized Activity Created Date: 2022-06-14 Status: Closed |
Case Number: 00386724 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Activity in a Park Created Date: 2022-06-03 Status: Closed |
Case Number: 00386721 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Sports Courts Created Date: 2022-06-03 Status: Closed |
Case Number: 00385551 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Pavement or Potholes Created Date: 2022-06-01 Status: Closed |
Case Number: 00385552 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Litter-Debris Created Date: 2022-06-01 Status: Closed |
Case Number: 00384107 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Signs Created Date: 2022-05-27 Status: Closed |
Case Number: 00384109 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Removal Created Date: 2022-05-27 Status: Closed |
Case Number: 00384279 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Health Concern Created Date: 2022-05-27 Status: Closed |
Case Number: 00383376 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Pruning Created Date: 2022-05-26 Status: Open |
Case Number: 00380927 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Removal Created Date: 2022-05-17 Status: Closed |
Case Number: 00379613 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Playgrounds Created Date: 2022-05-12 Status: Closed |
Case Number: 00378985 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Removal Created Date: 2022-05-10 Status: Closed |
Case Number: 00367975 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Graffiti Created Date: 2022-03-25 Status: Closed |
Case Number: 00367981 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2022-03-25 Status: Closed |
Case Number: 00365419 Case Type: Other Services Category: ServiceOakville Sub Category: Recreation and Culture Created Date: 2022-03-14 Status: Closed |
Case Number: 00351687 Case Type: Trees & Woodlands Category: Forestry Sub Category: Hazardous Tree Created Date: 2022-01-19 Status: Closed |
Case Number: 00352152 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Winter Sidewalk Condition Created Date: 2022-01-19 Status: Closed |
Case Number: 00347957 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Outdoor Rinks Created Date: 2022-01-04 Status: Closed |
Case Number: 00347602 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-12-30 Status: Closed |
Case Number: 00346659 Case Type: Other Services Category: ServiceOakville Sub Category: Web Feedback Created Date: 2021-12-20 Status: Closed |
Case Number: 00345105 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-12-13 Status: Closed |
Case Number: 00340350 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Sidewalk or Walkway Created Date: 2021-11-23 Status: Closed |
Case Number: 00337591 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Removal Created Date: 2021-11-11 Status: Closed |
Case Number: 00336978 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Planting Created Date: 2021-11-09 Status: Closed |
Case Number: 00336256 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Planting Created Date: 2021-11-05 Status: Closed |
Case Number: 00334486 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Litter-Debris Created Date: 2021-10-31 Status: Closed |
Case Number: 00334194 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2021-10-29 Status: Closed |
Case Number: 00334202 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2021-10-29 Status: Closed |
Case Number: 00329931 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2021-10-13 Status: Closed |
Case Number: 00329293 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2021-10-08 Status: Closed |
Case Number: 00328462 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2021-10-06 Status: Closed |
Case Number: 00328469 Case Type: Roads, Sidewalks & Traffi Category: Traffic Sub Category: Street Lighting Created Date: 2021-10-06 Status: Closed |
Case Number: 00327175 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-10-01 Status: Closed |
Case Number: 00326687 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-09-29 Status: Closed |
Case Number: 00325708 Case Type: Home, Property, Taxes Category: Finance Sub Category: Property Taxes Created Date: 2021-09-27 Status: Closed |
Case Number: 00321344 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-09-13 Status: Closed |
Case Number: 00320538 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Graffiti Created Date: 2021-09-10 Status: Closed |
Case Number: 00320430 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Pruning Created Date: 2021-09-09 Status: Closed |
Case Number: 00320451 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Pruning Created Date: 2021-09-09 Status: Closed |
Case Number: 00318862 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-09-04 Status: Closed |
Case Number: 00313545 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Infestation or Disea Created Date: 2021-08-17 Status: Closed |
Case Number: 00311133 Case Type: Roads, Sidewalks & Traffi Category: Works Operations Sub Category: Litter-Debris Created Date: 2021-08-09 Status: Closed |
Case Number: 00311113 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-08-08 Status: Closed |
Case Number: 00309989 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Accessories or Structures Created Date: 2021-08-03 Status: Closed |
Case Number: 00309991 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Accessories or Structures Created Date: 2021-08-03 Status: Closed |
Case Number: 00309992 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-08-03 Status: Closed |
Case Number: 00309220 Case Type: Trees & Woodlands Category: Forestry Sub Category: Bees and Wasps Created Date: 2021-07-30 Status: Closed |
Case Number: 00308164 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Garbage Created Date: 2021-07-27 Status: Closed |
Case Number: 00306835 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Grass Cutting Created Date: 2021-07-21 Status: Closed |
Case Number: 00306609 Case Type: Trees & Woodlands Category: Forestry Sub Category: Tree Pruning Created Date: 2021-07-20 Status: Closed |
Case Number: 00297812 Case Type: Parks, Harbours & Trails Category: Parks Operations Sub Category: Accessories or Structures Created Date: 2021-06-21 Status: Closed |