Oakville Service Requests
Rebecca St

Overview

This dataset includes over 76,000 service requests received by ServiceOakville by phone, email or through the website since 2018. Each request information contains case number, category and sub-category, case type, status, and the location of the request. This request dataset is linked to Oakville address point dataset, and other datasets such as various bulding permits, property information, etc.

Dataset Information

Subject Community
Jurisdiction ServiceOakville, Town of Oakville, Province of Ontario
Data Provider Town of Oakville
Source https://portal-exploreoakville.opendata.arcgis.com/

Dataset Details

The Town of Oakville, via ServiceOakville, handles service requests (or cases) for issues about garbage, graffiti, park maintenance, and road and sidewalk maintenance. The service requests can be made by phone, email or through the website. The service types inlude (1) Home, Property, Taxes; (2) Parks, Harbours & Trails; (3) Roads, Sidewalks & Traffics; (4) Trees & Woodlands; (5) Other Services. The service requests are categorized as Works Operations, Forestry, Parks Operations, Traffic, Permits, Inspections and Road Corridor, Transportation Strategy, Finance, Harbours, Engineering and Construction, Park Planning and Development, Building Services, Facilities and Construction Management, etc.

This dataset includes over 76,000 service requests received by ServiceOakville since 2018. The data fields of requests include case number, case type, category and sub-category, case status, created data, the location of the request, ward, etc. Each request data is linked to its property address point data, and also other data such as various building permits.

Search Result

Case Number: 00470401
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Pavement or Potholes
Created Date: 2023-05-10
Status: Open
Case Number: 00468689
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-05-04
Status: On Hold
Case Number: 00467715
Case Type: Home, Property, Taxes
Category: Finance
Sub Category: Property Taxes
Created Date: 2023-05-01
Status: Closed
Case Number: 00467792
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Sight Lines
Created Date: 2023-05-01
Status: In Progress
Case Number: 00466935
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2023-04-27
Status: Open
Case Number: 00466552
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Sight Lines
Created Date: 2023-04-26
Status: In Progress
Case Number: 00465713
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-04-24
Status: Closed
Case Number: 00465457
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Barriers (Hoarding)
Created Date: 2023-04-24
Status: Closed
Case Number: 00465378
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Storm
Created Date: 2023-04-22
Status: Closed
Case Number: 00464083
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Fencing - Walls
Created Date: 2023-04-18
Status: On Hold
Case Number: 00462892
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-04-13
Status: Closed
Case Number: 00462490
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-04-12
Status: Closed
Case Number: 00461513
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Road Damage - Resi
Created Date: 2023-04-10
Status: On Hold
Case Number: 00460921
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Inspection of a Permit
Created Date: 2023-04-05
Status: Closed
Case Number: 00460545
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Litter-Debris
Created Date: 2023-04-04
Status: Closed
Case Number: 00459554
Case Type: Home, Property, Taxes
Category: Finance
Sub Category: Property Taxes
Created Date: 2023-03-30
Status: Closed
Case Number: 00458243
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-03-27
Status: Closed
Case Number: 00458187
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-03-27
Status: Closed
Case Number: 00457227
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-03-22
Status: Closed
Case Number: 00456979
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-03-21
Status: Closed
Case Number: 00455880
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-03-16
Status: In Progress
Case Number: 00455780
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-03-16
Status: Closed
Case Number: 00454791
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2023-03-13
Status: Closed
Case Number: 00454787
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2023-03-13
Status: Closed
Case Number: 00454617
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Dumping
Created Date: 2023-03-11
Status: Closed
Case Number: 00453792
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Road Condition
Created Date: 2023-03-08
Status: Closed
Case Number: 00453846
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Urgent Response
Created Date: 2023-03-08
Status: Closed
Case Number: 00452706
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-03-06
Status: Closed
Case Number: 00452464
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-03-04
Status: In Progress
Case Number: 00451721
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-03-02
Status: Closed
Case Number: 00451602
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Road Condition
Created Date: 2023-03-01
Status: Closed
Case Number: 00450562
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2023-02-27
Status: Closed
Case Number: 00450095
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Road Condition
Created Date: 2023-02-25
Status: Closed
Case Number: 00450140
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Urgent Response (Winter S
Created Date: 2023-02-25
Status: Closed
Case Number: 00450112
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Urgent Response (Winter R
Created Date: 2023-02-25
Status: Closed
Case Number: 00450009
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-02-24
Status: Closed
Case Number: 00448906
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-02-22
Status: Closed
Case Number: 00448965
Case Type: Home, Property, Taxes
Category: Building Services
Sub Category: Inspections and Complianc
Created Date: 2023-02-22
Status: Closed
Case Number: 00448528
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Dumping
Created Date: 2023-02-21
Status: Closed
Case Number: 00448117
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Accessories or Structures
Created Date: 2023-02-17
Status: Closed
Case Number: 00447682
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Removal (Private Pro
Created Date: 2023-02-15
Status: Closed
Case Number: 00447659
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Urgent Response (Debris)
Created Date: 2023-02-15
Status: Closed
Case Number: 00446977
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Barriers (Hoarding)
Created Date: 2023-02-13
Status: Closed
Case Number: 00446808
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Dumping
Created Date: 2023-02-12
Status: Closed
Case Number: 00446613
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Road Corridor Permit Inqu
Created Date: 2023-02-10
Status: Closed
Case Number: 00446440
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Urgent Response (Drainage
Created Date: 2023-02-09
Status: Closed
Case Number: 00444869
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-02-02
Status: In Progress
Case Number: 00441349
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Road Corridor Permit Inqu
Created Date: 2023-01-20
Status: Closed
Case Number: 00440283
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Crossing Guard Locations
Created Date: 2023-01-17
Status: Closed
Case Number: 00440191
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: School Crossing Guards
Created Date: 2023-01-17
Status: Closed
Case Number: 00439582
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2023-01-13
Status: Closed
Case Number: 00438155
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Street Lighting
Created Date: 2023-01-09
Status: Closed
Case Number: 00437556
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Engineering Records for M
Created Date: 2023-01-05
Status: Closed
Case Number: 00437238
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Inquiry
Created Date: 2023-01-04
Status: Closed
Case Number: 00436023
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-12-22
Status: Open
Case Number: 00435937
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-12-22
Status: Closed
Case Number: 00435722
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-12-21
Status: Open
Case Number: 00435905
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Dumping
Created Date: 2022-12-21
Status: Closed
Case Number: 00435484
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-12-20
Status: Closed
Case Number: 00435041
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-12-16
Status: Open
Case Number: 00435039
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-12-16
Status: Closed
Case Number: 00434194
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-12-13
Status: Closed
Case Number: 00434183
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2022-12-13
Status: Closed
Case Number: 00434202
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-12-13
Status: Closed
Case Number: 00434205
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-12-13
Status: Closed
Case Number: 00433208
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Intersection and Traffic
Created Date: 2022-12-08
Status: In Progress
Case Number: 00432310
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-12-05
Status: Open
Case Number: 00430744
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-11-25
Status: Closed
Case Number: 00429727
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Loose Leaf Collection
Created Date: 2022-11-21
Status: Closed
Case Number: 00428526
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-11-15
Status: In Progress
Case Number: 00427095
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Inquiry
Created Date: 2022-11-08
Status: Closed
Case Number: 00427127
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Loose Leaf Collection
Created Date: 2022-11-08
Status: Closed
Case Number: 00425811
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Inspection of a Permit
Created Date: 2022-11-02
Status: Closed
Case Number: 00425533
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Removal (Private Pro
Created Date: 2022-11-01
Status: Closed
Case Number: 00423713
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Development Engineering P
Created Date: 2022-10-25
Status: Open
Case Number: 00423551
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-10-24
Status: Closed
Case Number: 00423289
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Inspection of a Permit
Created Date: 2022-10-21
Status: Closed
Case Number: 00423306
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Litter-Debris
Created Date: 2022-10-21
Status: Closed
Case Number: 00421834
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-17
Status: Closed
Case Number: 00421367
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Speeding and Traffic Calm
Created Date: 2022-10-14
Status: Closed
Case Number: 00421206
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Barriers (Hoarding)
Created Date: 2022-10-13
Status: Closed
Case Number: 00420600
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Grass Cutting
Created Date: 2022-10-11
Status: Closed
Case Number: 00420121
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2022-10-07
Status: Closed
Case Number: 00419926
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-06
Status: Closed
Case Number: 00419931
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-06
Status: In Progress
Case Number: 00419543
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-10-05
Status: Closed
Case Number: 00419380
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2022-10-05
Status: Closed
Case Number: 00419001
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Inspection of a Permit
Created Date: 2022-10-04
Status: Escalated
Case Number: 00419013
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-04
Status: Closed
Case Number: 00419046
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-04
Status: Closed
Case Number: 00419248
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-04
Status: Closed
Case Number: 00418753
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-10-03
Status: Closed
Case Number: 00418398
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Litter-Debris
Created Date: 2022-10-01
Status: Closed
Case Number: 00418059
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Pavement or Potholes
Created Date: 2022-09-29
Status: Closed
Case Number: 00417650
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2022-09-27
Status: Closed
Case Number: 00417461
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Sight Lines
Created Date: 2022-09-27
Status: Closed
Case Number: 00417287
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Pavement or Potholes
Created Date: 2022-09-26
Status: Closed
Case Number: 00416430
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-09-22
Status: Closed
Case Number: 00416133
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Permit Inquiries
Created Date: 2022-09-21
Status: Closed
Case Number: 00414632
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2022-09-15
Status: Closed