Oakville Service Requests
Pilgrims Way

Overview

This dataset includes over 76,000 service requests received by ServiceOakville by phone, email or through the website since 2018. Each request information contains case number, category and sub-category, case type, status, and the location of the request. This request dataset is linked to Oakville address point dataset, and other datasets such as various bulding permits, property information, etc.

Dataset Information

Subject Community
Jurisdiction ServiceOakville, Town of Oakville, Province of Ontario
Data Provider Town of Oakville
Source https://portal-exploreoakville.opendata.arcgis.com/

Dataset Details

The Town of Oakville, via ServiceOakville, handles service requests (or cases) for issues about garbage, graffiti, park maintenance, and road and sidewalk maintenance. The service requests can be made by phone, email or through the website. The service types inlude (1) Home, Property, Taxes; (2) Parks, Harbours & Trails; (3) Roads, Sidewalks & Traffics; (4) Trees & Woodlands; (5) Other Services. The service requests are categorized as Works Operations, Forestry, Parks Operations, Traffic, Permits, Inspections and Road Corridor, Transportation Strategy, Finance, Harbours, Engineering and Construction, Park Planning and Development, Building Services, Facilities and Construction Management, etc.

This dataset includes over 76,000 service requests received by ServiceOakville since 2018. The data fields of requests include case number, case type, category and sub-category, case status, created data, the location of the request, ward, etc. Each request data is linked to its property address point data, and also other data such as various building permits.

Search Result

Case Number: 00470808
Case Type: Home, Property, Taxes
Category: Finance
Sub Category: Property Taxes
Created Date: 2023-05-11
Status: Closed
Case Number: 00464393
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Engineering Records for M
Created Date: 2023-04-19
Status: Closed
Case Number: 00461879
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2023-04-11
Status: Postponed
Case Number: 00461944
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2023-04-11
Status: Open
Case Number: 00461868
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2023-04-11
Status: Postponed
Case Number: 00461894
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2023-04-11
Status: In Progress
Case Number: 00460336
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2023-04-03
Status: Open
Case Number: 00460331
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-04-03
Status: On Hold
Case Number: 00458149
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Street Lighting
Created Date: 2023-03-27
Status: Closed
Case Number: 00458151
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Speeding and Traffic Calm
Created Date: 2023-03-27
Status: In Progress
Case Number: 00458286
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2023-03-27
Status: Closed
Case Number: 00453739
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Road Damage - Resi
Created Date: 2023-03-08
Status: Closed
Case Number: 00451126
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Damage
Created Date: 2023-03-01
Status: In Progress
Case Number: 00450860
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2023-02-28
Status: Closed
Case Number: 00450194
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2023-02-26
Status: Closed
Case Number: 00449720
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2023-02-24
Status: Closed
Case Number: 00449692
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2023-02-24
Status: Closed
Case Number: 00447864
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Street Lighting
Created Date: 2023-02-16
Status: Closed
Case Number: 00447863
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Signals
Created Date: 2023-02-16
Status: Closed
Case Number: 00445503
Case Type: Home, Property, Taxes
Category: Finance
Sub Category: Property Taxes
Created Date: 2023-02-06
Status: Closed
Case Number: 00443656
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2023-01-30
Status: Closed
Case Number: 00440065
Case Type: Home, Property, Taxes
Category: Finance
Sub Category: Property Taxes
Created Date: 2023-01-16
Status: Closed
Case Number: 00439120
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Street Lighting
Created Date: 2023-01-12
Status: Closed
Case Number: 00438498
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Garbage
Created Date: 2023-01-10
Status: Closed
Case Number: 00438317
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2023-01-09
Status: Escalated
Case Number: 00438313
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2023-01-09
Status: Closed
Case Number: 00433871
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-12-12
Status: Closed
Case Number: 00429048
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Ap
Created Date: 2022-11-17
Status: Closed
Case Number: 00425812
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Loose Leaf Collection
Created Date: 2022-11-02
Status: Closed
Case Number: 00424633
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Removal
Created Date: 2022-10-28
Status: Open
Case Number: 00417768
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Pavement Markings
Created Date: 2022-09-28
Status: Closed
Case Number: 00417444
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-09-27
Status: Closed
Case Number: 00417443
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Sidewalk or Walkway
Created Date: 2022-09-27
Status: Closed
Case Number: 00417177
Case Type: Other Services
Category: ServiceOakville
Sub Category: Halton Bin
Created Date: 2022-09-26
Status: Closed
Case Number: 00416382
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2022-09-22
Status: Closed
Case Number: 00415943
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Intersection and Traffic
Created Date: 2022-09-20
Status: Closed
Case Number: 00413114
Case Type: Roads, Sidewalks & Traffi
Category: Traffic
Sub Category: Street Lighting
Created Date: 2022-09-09
Status: Closed
Case Number: 00409056
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2022-08-25
Status: Closed
Case Number: 00408892
Case Type: Other Services
Category: ServiceOakville
Sub Category: Halton Bin
Created Date: 2022-08-24
Status: Closed
Case Number: 00406107
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Urgent Response (Debris)
Created Date: 2022-08-15
Status: Closed
Case Number: 00398056
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Speeding and Traffic Calm
Created Date: 2022-07-13
Status: Closed
Case Number: 00391290
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2022-06-20
Status: Closed
Case Number: 00390221
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-06-15
Status: Closed
Case Number: 00384912
Case Type: Roads, Sidewalks & Traffi
Category: Transportation Strategy
Sub Category: Speeding and Traffic Calm
Created Date: 2022-05-30
Status: Closed
Case Number: 00383776
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-05-26
Status: Closed
Case Number: 00383806
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-05-26
Status: Closed
Case Number: 00381463
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Infestation or Disea
Created Date: 2022-05-19
Status: Closed
Case Number: 00379786
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Infestation or Disea
Created Date: 2022-05-13
Status: Closed
Case Number: 00379608
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-05-12
Status: Closed
Case Number: 00378240
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Pavement or Potholes
Created Date: 2022-05-06
Status: Closed
Case Number: 00376754
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Garbage
Created Date: 2022-05-02
Status: Closed
Case Number: 00375353
Case Type: Home, Property, Taxes
Category: Permits, Inspections and Road Corridor
Sub Category: Utility Permit / Municipa
Created Date: 2022-04-26
Status: In Progress
Case Number: 00374934
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Planting
Created Date: 2022-04-25
Status: Closed
Case Number: 00369150
Case Type: Other Services
Category: ServiceOakville
Sub Category: Recreation and Culture
Created Date: 2022-03-30
Status: Closed
Case Number: 00360273
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Snow Removal
Created Date: 2022-02-22
Status: Closed
Case Number: 00360130
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Litter-Debris
Created Date: 2022-02-19
Status: Closed
Case Number: 00358672
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Urgent Response (Winter S
Created Date: 2022-02-14
Status: Closed
Case Number: 00357060
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Road Condition
Created Date: 2022-02-07
Status: Closed
Case Number: 00354306
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Snow Removal
Created Date: 2022-01-26
Status: Closed
Case Number: 00353736
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2022-01-25
Status: Closed
Case Number: 00353769
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2022-01-25
Status: Closed
Case Number: 00353947
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2022-01-25
Status: Closed
Case Number: 00352425
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Ap
Created Date: 2022-01-20
Status: Closed
Case Number: 00352477
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Ap
Created Date: 2022-01-20
Status: Closed
Case Number: 00352485
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2022-01-20
Status: Closed
Case Number: 00351850
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2022-01-19
Status: Closed
Case Number: 00351870
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2022-01-19
Status: Reassigned
Case Number: 00351895
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Sidewalk Condition
Created Date: 2022-01-19
Status: Closed
Case Number: 00351231
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Winter Windrow Program Co
Created Date: 2022-01-18
Status: Closed
Case Number: 00348773
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2022-01-06
Status: Closed
Case Number: 00343128
Case Type: Other Services
Category: ServiceOakville
Sub Category: Regional Inquiries
Created Date: 2021-12-04
Status: Closed
Case Number: 00338547
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Garbage
Created Date: 2021-11-16
Status: Closed
Case Number: 00335161
Case Type: Other Services
Category: ServiceOakville
Sub Category: Recreation and Culture
Created Date: 2021-11-02
Status: Closed
Case Number: 00326762
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2021-09-29
Status: Closed
Case Number: 00324730
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Catchbasins
Created Date: 2021-09-23
Status: Closed
Case Number: 00319161
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Storm
Created Date: 2021-09-07
Status: Closed
Case Number: 00315392
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Playgrounds
Created Date: 2021-08-24
Status: Closed
Case Number: 00311868
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Garbage
Created Date: 2021-08-11
Status: Closed
Case Number: 00308845
Case Type: Roads, Sidewalks & Traffi
Category: Works Operations
Sub Category: Catchbasins
Created Date: 2021-07-28
Status: Closed
Case Number: 00308174
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-07-27
Status: Open
Case Number: 00305136
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Storm
Created Date: 2021-07-15
Status: Closed
Case Number: 00305172
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Infestation or Disea
Created Date: 2021-07-15
Status: Closed
Case Number: 00305235
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-07-15
Status: Closed
Case Number: 00305232
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-07-15
Status: Closed
Case Number: 00301629
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2021-07-05
Status: Closed
Case Number: 00300584
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Inquiry
Created Date: 2021-06-29
Status: Closed
Case Number: 00298916
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-06-23
Status: Closed
Case Number: 00293940
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Hazardous Tree
Created Date: 2021-06-08
Status: Closed
Case Number: 00294215
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-06-08
Status: Closed
Case Number: 00293384
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Infestation or Disea
Created Date: 2021-06-07
Status: Closed
Case Number: 00292372
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Planting
Created Date: 2021-06-03
Status: Closed
Case Number: 00290895
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Planting
Created Date: 2021-05-31
Status: Closed
Case Number: 00290897
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-05-31
Status: Closed
Case Number: 00291060
Case Type: Parks, Harbours & Trails
Category: Parks Operations
Sub Category: Garbage
Created Date: 2021-05-31
Status: Closed
Case Number: 00288288
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-05-20
Status: Closed
Case Number: 00285040
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Health Concern
Created Date: 2021-05-06
Status: Closed
Case Number: 00284091
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Infestation or Disea
Created Date: 2021-05-03
Status: Closed
Case Number: 00282268
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Pruning
Created Date: 2021-04-26
Status: Closed
Case Number: 00278099
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Tree Stumping
Created Date: 2021-04-08
Status: Closed
Case Number: 00276575
Case Type: Trees & Woodlands
Category: Forestry
Sub Category: Hazardous Tree
Created Date: 2021-03-30
Status: Closed